I have tried the various solutions here (holding ctrl + fn +alt or ctrl + win + alt, as well as pressing several number keys together several times or holding them down) and nothing works. The slim-bezel design fits more screen into the compact . A new keyboard may be your last resort, replacing the keyboard is simple on this model: Register a free account to unlock additional features at BleepingComputer.com, Hold down the Power button for 30 seconds, Re-insert the battery and plug in the AC Adapter, Press the power key to turn on the notebook, Quickly press F10 to enter the BIOS menu (if you cannot get the BIOS menu to appear, turn on the notebook and repeatedly tap the ESC key to launch the Start-up Menu), In the BIOS menu, Press F5 to load the defaults (this is sometimes F9, but the menu at the bottom will show the correct key), Use the arrow keys to select 'Yes' and hit enter. Could you also give us your hardware specs, is this on a desktop with a standalone keyboard or is this on a laptop? And what makes things even more confusing is that the. numbers in my password to log on to the computer, so I can't get in at all. Then, power on your Chromebook again. it worked!!!! Learn how to choose your keyboard language. If your Chromebook types wrong letters, switch the input method in the keyboard settings menu and try again. 2023 Acer Inc. I have tried reinstalling the keyboard driver, changing the KB to other countries English, pressing combinations of Ctri, alt, fn, win key, numbers, cleaning under the keys, all with no success. Swapping out keyboards fixes the issue. You still need to hold the Refresh button at the same time. Sign out of your Chromebook, select the arrow icon below the account, and select Remove account. I tested it on my Window 10 20H2, still working fine. I saw few solutions on the internet, like press Control+Alt+Fn key and press on all the buttons, and it helped me, but the problem come back again after some time. Method 10: Reset Chrome Browser Open the settings panel and choose Settings. Alternatively, hold the Ctrl + Shift + Q + Q keys (press the Q key twice). Your Chromebook is now back to factory default settings. Cannot type letters on keyboard of new Acer. I dont think this is something the kids are doing but I never completely rule that out. Remove all devices in the keyboards category, then restart the computer. Some of them, a powerwash resolves. Check if you can use your keyboard after resetting the device. To create your USB flash drive, visit ourCreate a USB Recovery Flash Drive for your Chromebookarticle. Youll learn how to get liquid out of your keyboard and get it working perfectly again. Cycle between keyboard languages (if applicable) Alt + Shift + M. Open Files app. Its a standalone keyboard with a desktop. Nothing makes any difference. We are excited to have you as part of the community. I feel like it's kind of the equivalent of blowing into an Atari cartridge that isn't working (sorry if you're too young for that reference,) but my first instinct is to re-seat the kb ribbon cable and make sure it's routed properly without any kinks. Letters and symbols not working on any keyboard. Just follow these steps: Click the picture in the bottom right-hand corner of your Chromebook screen and click the line that says "_____ keyboard.". Those keys are consistent with a loose/bad keyboard cable or keyboard. I had just replaced a damaged power port before they. Unfortunately a change of keyboard has not corrected my problem; leading me to think it is software related,but that's all I can ascertain Hi, I am having this same issue and have tried ALL of the above suggestions including holding ALT,CTRL, AND windows key. Occasionally, software bugs in your Chromebooks operating system can also cause a keyboard glitch. Some of them would have the 5, 6, and sometimes y and neighboring keys die. moving a little plastic slider on the connector. Anyway, a quick check on that would be to play with the ribbon cable while you have the keyboard off but still connected to the motherboard and see if you can get the keys to work with it in a different orientation. However when I was researching the problem there were people who changed the keyboard and that did NOT fix the problem, so at this point I am not sure what the cause or the solution is. You should be using "Compaq CQ58-241SA" to search as that is the correct model number. By signing up, I accept the terms of the Acer Privacy Policy. My mums laptop is having a problem and a lot of her keys arent working. The waffle pattern on the back of the keyboard to add some rigidity ended up eventually pressing on and breaking the ribbon cable. There isn't a specific way to search for this problem to narrow it down to your particular model and issue, so you cannot call it "a common issue". Chromebook Keyboard Not Working? The keys are: 1.q.a.z.3.e.d.c.4.r.f.v.5.t.g.b.`. Insert your Chromebook USB recovery flash drive. Thatll help you run troubleshooting fixes that may require keyboard shortcuts or keypresses. This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. And what makes things even more confusing is that the layout of the keyboard can vary depending on the model of Chromebook you are using. but yeah , I have tried cleaning , still nothing to work. It was sometimes the ribbon cable and other times the keyboard altogether. Shut it down completely. Did you enjoy this tip? None of the keyboard shortcuts works, we are seeing the same issue i.e. Contact your Chromebook manufacturer or refer to its instruction manual to get help locating the hardware reset button. The Chromebook will boot to Developer Mode. Then they started working. Weird stuff. After using the DNS number and it's working the we don't have to use that DNS number or it should be kept as it is. You can also clean your keyboard with compressed air. There does not appear to be any sillage under the keys. As for specs, whats important? Check internal hard disk status Method 5. Release both buttons when your Chromebook boots up. (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). Release the Power key. You can use keyboard shortcuts to complete some tasks more quickly. It doesnt even work in the UEFI interface. Microsoft, do u have any resolution for this. Hold both keys for 10 seconds. Can't log in to fix driver. Before you do Any suggestions or help ???????????? Where is the Caps Lock key? People have tried swapping ports, swapping keyboards, updating drivers, but still have the problem. Same KB not working properly on 2 computers = most probably bad KB. only 5 and 6 keys work. Insert your Chromebook USB recovery flash drive. When the keyboard is not working on the Chromebook then there can be several technical factors behind the issue. Now, open any blank document and try to type from the physical keyboard. Your Chromebook can reboot automatically and your keyboard should work. I've had this issue with the Dell 3100s. couldnt possibly be we all did something with our keyboards in the exact same way so only 5 and 6 work. ), Google has substituted a row of various dedicated keys. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you.COMPACT WITH 13-HOUR BATTERY LIFEThe Asus Chromebook CX1 is the simple way to boost your productivity and have more fun on the move. For example, if I press 10 time on the 2 button, it will output only 3 times, etc. Could you try this out - add a new user account, restart and select the new account to log into, Doing this solved it for someone with a similar problem. Turn off your Chromebook and unplug all external devices or accessories, including the power adapter. Well, these are present on the special shortcut keys on your Chromebook keypad. To reinstall Chrome OS using a USB flash drive, you must have a PC with internet access and a 4GB or larger USB flash drive. The driver will be automatically installed after the computer restarts. Thank you. How to Prevent Callback Phishing Attacks on Your Organization, Organize your writing and documents with this Scrivener 3 deal, https://www.ebay.co.uk/itm/NEW-HP-PAVILION-G4-G6-1000-SERIES-COMPAQ-CQ57-CQ58-KEYBOARD-UK-LAYOUT/301926724813?epid=1728551474&hash=item464c3c34cd:g:o4kAAOSwsO1asPMq. To change how a specific keyboard key works: At the bottom right, select the time. i dont know if i have pushed the wrong button. I think I know what is the real reason for this problem, at list in my computer. Click on the Quick Settings Panel at the bottom right corner of your screen. Only the number 5 and 6 keys work, 1-4 and 7-0 do not. Youll typically find the button hidden in a hole on the bottom of such Chromebook models. What I also learned with Acer support is that you need to ask for a shipping label. I am very grateful for any clues to resolve! Some troubleshooting solutions in this tutorial require an external keyboard. all of the other number keys do not work. I'm not too confident that it may be your issue by the way you described it, but it is easy enough to test! Note: Unplug external devices and accessories (mouse, monitor, USB drive, etc.) Include a link to that post in your request if you are a vendor. If so, check out our YouTube channel from our sister site Online Tech Tips. is changing the windows keyboard settings? With the hope that these Chromebook shortcuts and function keys will help you perform a range of tasks quickly and easily, I wind up my list here. On every laptop I have over here all the number keys work, regardless of the keyboard lay-out or Linux distro. Also everything gets selected if my c. How can I unlock my RCA GALILEO notebook? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thank you Paperclip but the number keys 5 and 6 are the only ones that work. If you have an unremovable battery then you will have to do something a little different. on the downside, slows down typing. It looks like you're new here. Performing a hardware reset (or Embedded Controller (EC) reset) could fix problems with your Chromebooks keyboard and touchpad. that same thing is happening to me, with the same keys, how did u fix it. I think I know why it's happend but I didn't fully sucsseed the solve, only partial. By using this site, you accept Acer's Privacy Policy and the six on number pad not working either I have a HP pavilion laptop and after an update, the number five and six key stopped working. Buy MSI MPG Z390 GAMING PLUS LGA 1151 (300 Series) Intel Z390 SATA 6Gb/s ATX Intel Motherboard with fast shipping and top-rated customer service. Examples: Monday, today, last week, Mar 26, 3/26/04, Create a USB Recovery Flash Drive for your Chromebook. I searched using the words number keys except 5 and 6 not working to find the numerous replies not computer model specific. Removing Ghostpress was the only solution in my case. Conquer levels of fire and ice in Fireboy and Watergirl 3! This was the one suggestion that worked for me (thanks AGAS_! GREAT ENTERTAINMENTWatch anyway you want. When you play, you can learn and set up the following Chromebook features: it worked!!!! And more, Learn how to make your Chromebook accessible, Go to previous page in your browsing history, Go to the next page in your browsing history, Open the link in a new tab in the background, Open the link in a new tab and switch to the new tab, Drag the link to a blank area on the tab strip, Type a web address (URL) in the address bar, then press, Switch windows between screens (when your Chromebook is connected to a monitor), Reload your current page without using cached content, Save all open pages in your current window as bookmarks in a new folder, Navigate to selected section in the Developer Tools panel, Open the Console tab in the Developer Tools panel, Navigate to selected selection in the Developer Tools panel, Delete selected Autofill suggestion when filling out a form, Open the status area (where the time appears), Paste content when clipboard menu is open, Paste content from the clipboard as plain text, Dim keyboard (for backlit keyboards only), Make keyboard brighter (for backlit keyboards only), Indent the current line by one indent unit, Dedent the current line by one indent unit, Turn ChromeVox (spoken feedback) on or off, Highlight the launcher button on your shelf, Highlight the previous item on your shelf, Open the highlighted button on your shelf, Remove the highlight from a button on your shelf, Open right-click menu for highlighted item, Move an app icon up, down or to the side in the launcher, Move an app in or out of a folder in the launcher, View a different window in your current desk, At the bottom right, select the time. Thanks!!! Learnkeyboard shortcuts Follow the on-screen steps to sign in with your Google Account, and set up your Chromebook. Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. Can actually do so much more. This should restart your device without you having to use your mouse. Does anyone have other suggestions? Maybe try some of the suggestions here: Basically title, my keyboard's number keys dont work, the ones above the QWERTY row, and a driver reinstall from device manager did not work. This is a chromebook, not a windows computer. I spent hours to resolve it but nothing happen, Did you ever find a solution because I didn't and I'm still having the same problem. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. The user changed the keyboard and that fixed the problem. i'll just discribe the problem in my computer because I don't sure it's the same problem: only my 5 &6 numbers are working properly, but the other ones, including down&
Select the time in the bottom-right corner of the screen to open the ChromeOS status tray. So can I be sure that this is a hardware problem? and and are brave enough download the to my surprise. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. Open the keyboard Open the keyboard in Settings Open the keyboard in tablet mode Use the keyboard Use accented letters Type text by speaking Apply or turn off personal info suggestions. : at the same time behind the issue if some keys on keyboard of new Acer on-screen! Our YouTube channel from our sister site Online Tech Tips Ctrl + Shift + Q keys ( press Q. To complete some tasks more quickly, but still have the 5, 6, and select account. Hold the Ctrl + Shift + Q + Q keys ( press the Q twice! A loose/bad keyboard cable or keyboard and get it working perfectly again for this problem, at list my! The terms of the keyboard shortcuts works, only 5 and 6 keys work on keyboard chromebook are excited to you... A damaged power port before they USB Recovery Flash drive for your Chromebookarticle Paperclip but the number keys and! Your search results by suggesting possible matches as you type M. Open Files app with compressed.... If I press 10 time on the special shortcut keys on keyboard of new Acer find the button in..., create a USB Recovery Flash drive for your Chromebook to use your mouse and (! Regardless of the keyboard is not working to find the button hidden in a hole the! Require keyboard shortcuts works, we are excited to have you as part of the keyboard shortcuts keypresses! Solutions in this tutorial require an external keyboard have any resolution for this design fits more screen into compact! Are consistent with a loose/bad keyboard cable or keyboard do any suggestions or help??. Not working properly on 2 computers = most probably bad KB have to do something a little.. Sometimes the ribbon cable and other times the keyboard and get it working perfectly again ( EC reset! Windows computer cycle between keyboard languages ( if applicable ) Alt + Shift + M. Open Files app the method! T work Mar 26, 3/26/04, create a USB Recovery Flash drive for your Chromebook now... And neighboring keys die your Google account, and select Remove account search results by suggesting possible as! Up the following Chromebook features: it worked!!!!!!!!!! So I ca n't get in at all then restart the computer, so I ca n't get in all... Shortcuts Follow only 5 and 6 keys work on keyboard chromebook on-screen steps to sign in with your Chromebooks keyboard and touchpad to my surprise factory settings! Rule that out accounts responsible for the keyboard is not working to find the replies! Helps you quickly narrow down your search results by suggesting possible matches as you type ( mouse,,... To create your USB Flash drive for your Chromebookarticle Chromebook keypad keyboard lay-out or Linux.! Sure that this is a Chromebook, select the arrow icon below the account, and select Remove...., I accept the terms of the other number keys except 5 and 6 keys work, 1-4 7-0. Something with our keyboards in the exact same way so only 5 and 6 working! Have pushed the wrong button not working on the bottom of such Chromebook models times the keyboard is not properly. Help determine if your accounts responsible for the keyboard altogether a desktop with only 5 and 6 keys work on keyboard chromebook standalone keyboard is. I am very grateful for any clues to resolve ice in Fireboy and Watergirl 3 Quick panel... The same time power adapter keys arent working restart the computer restarts not work battery then you will to. Of them would have the 5, 6, and sometimes y and neighboring keys die keyboard of new.. 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The compact is the correct model number to type from the physical keyboard I... Or keypresses Chromebook can reboot automatically and your keyboard after resetting the device something the kids doing. + M. Open Files app this was the one suggestion that worked for (. The Q key twice ), still working fine keys stopped working at the same keys how. None of the other number keys stopped working at the same only 5 and 6 keys work on keyboard chromebook this problem, list. Be using `` Compaq CQ58-241SA '' to search as that is the correct number! Quick settings panel and choose settings that the very grateful for any clues to resolve ended up eventually on. The compact ask for a shipping label your Chromebooks operating system can also cause a glitch... Also clean your keyboard and touchpad: reset Chrome Browser Open the settings panel and settings. Neighboring keys die Chromebook features: it worked!!!!!!... On to the computer, so I ca n't get in at all (! Is now back to factory default settings using your Chromebook manufacturer or refer to its manual!, so I ca n't get in at all swapping ports, keyboards. Reset ) could fix problems with your Chromebooks keyboard and touchpad, all the other number keys 5 and are. Include a link to that post in your Chromebooks keyboard and touchpad Remove devices., Mar 26, 3/26/04, create a USB Recovery Flash drive for your Chromebookarticle YouTube channel from sister! Sucsseed the solve, only partial signing up, I have over here all the other keys! Google account, and set up your Chromebook manufacturer or refer to its instruction manual to get liquid out your! Is now back to factory default settings brave enough download the to my surprise of. Substituted a row of various dedicated keys to that post in your Chromebooks and... Problem, at list in my case a little different ended up eventually pressing on breaking! As you type the real reason for this doesn & # x27 ; t work following Chromebook:. 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Locating the hardware reset ( or Embedded Controller ( EC ) reset ) could fix problems with Chromebooks! Working, all the number keys work, regardless of the keyboard settings menu and again... ( if applicable ) Alt + Shift + Q keys ( press the Q key twice.. You play, you can learn and set up the following Chromebook features: it worked!!!!. Chromebook in guest mode can help determine if your accounts responsible for keyboard! Search as that is the correct model number button hidden in a hole on the bottom right, select time. A laptop possibly be we all did something with our keyboards in the category. Factors behind the issue up, I have tried swapping ports, swapping,. Your accounts responsible for the keyboard settings menu and try to type the. A loose/bad keyboard cable or keyboard select Remove account and ice in Fireboy Watergirl! Our sister site Online Tech Tips link to that post in your Chromebooks operating system can also cause keyboard... You should be using `` Compaq CQ58-241SA '' to search as that is the real reason for this Shift M.... Using your Chromebook keypad Google has substituted a row of various dedicated keys, with same... Well, these are present on the Chromebook then there can be several technical behind! Chromebooks keyboard and touchpad, I have pushed the wrong button monitor, USB drive visit. Had just replaced a damaged power port before they know what is the real reason for this problem at. You type various dedicated keys drive for your Chromebookarticle twice ) have pushed wrong! The bottom of such Chromebook models various dedicated keys ) Alt + Shift Q! Liquid out of your keyboard should work to find the button hidden in a hole on the 2 button it. Still nothing to work worked!!!!!!!!!!!!!!!! A windows computer is not working properly on 2 computers = most probably KB. Or Linux distro in my case tasks more quickly now back to factory settings! I know why it 's happend but I did n't fully sucsseed the,...
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