The repairman said they replace 2 compressors a week with this fridge! Will be calling Sears to get reimbursed for the labor. Just buy a small/temporary fridge and be prepared for a long journey of repairs and failures. Called sears it was going to be over 1k fixed and you could use the dinky coupon if you waited a week for their staff to fix it, so we then schedule for them to come out (heres the best part) they dont show and offer 50 bucks for the missed appt. Had to buy another one. Local appliance repair technician said Kenmore Elite/LG all had the same issue and now the compressor’s have changed from a two stage to a one stage. I said this refrigerator is only a few years old. When I called sears they just wanted to push the home warranty. Kenmore needs to get it together. Just had to change the compressor on 2014 Kenmore refrigerator that suddenly stopped cooling. How do we sign in on the class lawsuit? Shame on you Kenmore! '> I was told to call back on Monday. I am not interested in repairing this fridge and I have to throw it out. We cannot replace the lights ourselves, only Sears can. I have the Kenmore elite and they won’t cover mine. Could you please give me the info for the law firm / attorney handling this class action law suit? I have bought my last Kenmore. I asked how long they thought the system would be down and they said they hoped by the end of the week it would be up. Found inside – Page 30I regret to inform you that it has developed certain problems and is not ... The cooling of the refrigerator has stopped and it makes a lot of noise. This is just ridiculous – What a waste of money! Please let me know how can I join the law suit? I feel like I have ptsd and anxiety around this fridge. It stopped cooling almost 4 years to the day on 6/28/2020. Just done with this! I would like to be a part of this Class action lawsuit. We need a class action lawsuit because it’s a LG compressor. Why should this major appliance only last a few years? However since you have an issue with a clicking noise this is probably not the case. Apparently, the compressor has a ten year warranty but they charged over $500. My refrigerator was not cooling and so I called out a repairman and he said my compressor went out, and would cost $1,100 to replace. I was without a fridge during the Christmas holidays. Please note: Top Class Actions is not a settlement I WANT TO BE IN ANY CLASS ACTION SUIT THAT IS OPEN OR FORMED!! I bought my Kenmore elite refrigerator in 2015 and I have a stack of repairs that has been done. Found inside – Page 4-12... however , if they were not removed , take them to a competent repair shop ... refrigerators have permanently sealed cooling systems and should not be ... Even exterior digital thermostats can also be inadvertently changed by little fingers or if someone leans against the control panel, unknowingly changing the temperature. # 795.74023.411. This expert refrigerator troubleshooting and repair advice includes how to fix refrigerator problems such as poor cooling, running constantly, not working at all, not defrosting, rattling or making noises, giving off odors, and more. When I was looking for appliances for my home the salesman said how great Kenmore products were and they stand behind their products. Only the parts are covered by warranty, not labor. LG parts are defective and their customers’ loyalty draining. My 4 year old, Kenmore grab n go just stopped cooling. Be sure the vents on the back of the freezer compartment aren’t blocked by boxes of ice cream or frozen vegetables—the vents have to be clear for cold air to circulate. A: While some refrigerator cooling problems do require professional assistance, don’t call the repairman just yet. I would like to get in on this lawsuit as well. I Purchased my Kenmore Elite Refrigerator in 2017 Repair Man just left and said the Compressor is out called Sears again and complained now have to pay labor and wait for a new Compressor. Have a Kenmore and stop working with 2 years. Instead of paying more than $ 700 to fix it I purchased a new fridge (definitely not from LG). It doesn’t include all of the food we lost both times. LG should be paying us all. For example, if you go away on vacation for a week, the refrigerator door will obviously not be opened for a long time. Please let me know how to get into this Class Action Suit. While waiting for the repairman I went online and was astonished by the number of complaints about these refrigerators in regards to LG and the compressors as well as the lawsuits that have been filed….why is this not a recall as both Sears and LG are well aware of this issue?? To fix this problem you are going to have to find out what is causing the compressor to not … Why do we have to wait since the compressor has been replaced and still not working? It’s been about 30 todays into the ordeal. When the refrigerator is less than 10 years old and the repair cost is less than half the cost of buying a new refrigerator, it’s typically more economical to repair the refrigerator. Bought a kenmore elite fridge in 2017 paid 2500.00 for it and had a 3 year MPA warranty on it. I would like to be included in this class action law suit. 5 months later, again having same issue with freezer not working and ice maker also not working. Then he was there again and said everything was working ok… It was not cold at all! Items crammed tightly against a vent can block airflow. Help!! Will never buy from LG or Sears again. Went round and round with customer service stating that we are scheduled for Feb 12 which is wrong since that was never a date presented to me plus have 4 emails confirming for Feb 5th. Refrigerators are one of the most common household appliances using most people. I cannot even get anyone to respond. No warranty, LG made their settlement so couldn’t even join the class action lawsuit, was afford new fridge during COVID lockdown and job loss, so ended up in $1k debt. Less humid air will enter the fridge than if someone was at home, and opening and closing the door. I was under the impression that Kenmore was a top of the line product. First repair (new compressor) took 6 weeks. Did you or anyone else here get a claim form for the Kenmore Elite lawsuit? I’m without a fridge, and I’m Sears will to sell me another warranty. My Kenmore Elite fridge stop working after 1 yr. I have all of my paper work and receipts. If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. If the door switch does … So I paid $2400 for a big paperweight. So very disappointed in Kenmore and now feel like the “board issue” is a way to make money off the problem. Do I have to call a repairman, or is there something I can do? I spent $1600. Required fields are marked *, A substantial number of consumers have reported their Kenmore refrigerator not cooling with products purchased after January 29th, 2014. a little over 2 years…. 2018 Kenmore. Our Kenmore Elite compressor needs replaced for the second time in a year! How do you include yourself in this lawsuit please help me, I would like to join. They’ll just yank you around until you pay up/give up and go away. A good rule of thumb is to keep plenty of food products in your fridge, which will help it maintain a cool temperature, but don’t pack it so tightly that air cannot circulate easily from shelf to shelf. most shops in town are out and we were told expected delivery dates are mid november to early december. We will NEVER buy a kenmore / LG appliance ever again. If the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly check for an airflow or defrost system problem. The RV specialists here will be able to properly diagnose any issue with your fridge and get you the repair you need quickly. My Kenmore/LG refrigerator compressor and other parts went out. Tomorrow I am forced to go and purchase as new one. On January 29, 2020 the serviceman came and found the compressor not working. Quit cooling. ?1 I paid 2,900.00 for what!?!? For tge repair visit they are charging 169$ upfront just for diagnostic visit. We purchased model #795.79983.510 Kenmore Pro Refrigerator 4 years ago. We then called Sears again…waited over 3 weeks for repair man. Reinstall the fan and replace the cover. And wanted me to wait another 2 weeks, so I hired a contractor whom fixed it for 700 so I was out that and 200 in food. I refuse to wait even that long. How can I join the lawsuit? Found inside – Page 415... a.m. appointment is for a General Electric refrigerator that is not cooling, ... Often called service technicians or repair technicians, these workers ... The screws may be covered with plastic plugs that you pry out. I have a 3-year-old Kenmore 2-door refrigerator (model 596467934251). Found insideIf the unit is a gas appliance, turn the heat all the way down to conserve ... If a refrigerator is not cooling efficiently and none of the problems listed ... Repairs and installation of: Air conditioners and heat pumps, walk-in coolers/freezers, refrigerators, water coolers, salad bars, open and closed refrigerated cases, ice machines, step-by-step retrofit instructions for SUVA refrigerant. Same here, bought it in 2017, compressor failed. They want me to wait a week for a service tech to come out and look at it- I can pay for another service tech put I am afraid that will void any warranty that may exist. This is not something we can’t really understand when it’s only years old . I purchased a Sears Elite refrigerator in December 2016 and it costs $1200 in labor to repair.

LG Linear Compressor went out on my fridge on August 7, 2018. Meanwhile, my $3,250 (soon to be $3,325) refrigerator has sat idle for 2 1/2 months!!! The most frustrating part is that even though Sears is the only place who sells this “Elite” stuff, they are putting it off on LG or Whirlpool and taking our money in the mean time. I have now spent over $2000 for Sears Home Warranty protection plus deductibles for repairs on this appliance. Found inside – Page 176( 2 ) Check safety pressure - relief valve or fusible safety plug to insure that it is present and not damaged . b . Oil Traps and Separators . They need to make this right, $2k refrigerator should not have this happen. Found inside – Page viiiField Repairs of Semi-Hermetic Compressors 238 Heat Pumps 240 Window Units 252 Preventive Maintenance 261 ... Not Cooling Enough, Ice on Suction Line . I like to join the class action law suit. Then I had to wait 2 weeks for parts to be shipped to our house and the tech to come back (yesterday). Sears wouldn’t provide the compressor unless I pay their tech at an inflated rate to come out. I purchased the home warranty that day because he said I would need it because he was called out often for the Kenmore Elite refrigerators. Then remove the screws that hold the fan to the wall of the freezer. How To Repair Your Refrigerator. Test the seal by putting a dollar bill halfway in the door and then close the door.

I was not notified of the lawsuit. No More Sears….No More Kenmore. A week later (mid Nov), a new freezer cooling problem developed, despite the new compressor. Kenmore Elite Refrigerator in new home. We called Sears for their “warranty” and they are scheduling appointments 5 weeks out in our area, so we called a local company. I have same problem as the rest of these people. Or more to fix. Repairman said there’s nothing they can do unless we are willing to bypass the power between the mainboard and and the compressor, which the compressor will be running all the time and can cause fire hazard/electrical issues. Under no circumstances, try to repair not cooling refrigerator yourself. And it is not cooling anymore from last month, and they admit it’s LG compressor issue but still charge us for labor cost. Check your main electrical panel for a flipped breaker and switch it back on if necessary. Less than 2 years old, purchased refrigerator Sept 14, 2019. A substantial number of consumers have reported their Kenmore refrigerator not cooling with products purchased after January 29th, 2014. Be sure the rubber door seal is not ripped or off center.
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