Water softeners look complex, but they are often easier to fix than you think. Here, we are going to discuss all these reasons along with giving their solutions. Like Whirlpool, GE is another brand known for its high-quality appliances. A.O. Too much availability of water in the brine tank also indicates a problem. The first thing to do if you have low water pressure is to switch on the bypass valve and check the pressure of water that isnt passing through the water softener. AO Smith Water Softener bodies are made of fiber-reinforced plastic that is resistant to corrosion. The reason for this is salt bridging. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. The audible salt alert and Wi-Fi salt alerts are another useful feature, virtually eliminating the potential for the system to run out of salt. Set the water softener on bypass mode to prevent water from entering it. Turn off the bypass valve on your softener. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. Water Softener Problems Salt Bridges 3. An undeniable benefit of AO Smith water softeners is their cost. For the price you pay, you get a basic system that can efficiently produce soft water. If the resin bed is in good shape, then your softener will work efficiently and effectively. No electrical power. Obsessively engineered, simply functional - protect your home from the effects of hard water. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. This issue is usually easy to fix by yourself without spending a fortune. The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. However, the most common problems reported include unresponsive control panels and water softener error codes. Once in a blue moon, the motor of the water softener fails. Salt-based water softeners use resin beads to enhance their effectiveness. First of all, make sure that your softener is plugged in. Bypass mode is on. Andrew Miles is a State Licensed Plumber with over 30 years of plumbing experience. ST. Manual for 300 models. Ill consider getting water softening for my home. Check your brine tank to ensure that it contains enough salt. Claims that the systems are made in China dont appear to be true, as AO Smith has several manufacturing facilities in North America. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. Designs of water softeners can vary, but most are largely automated. Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. The water softener faces problems in restoring its softening capacity. Brine Tank Water Too Low 6. This happens mostly when the softener experiences a long power outage. Further information for application of A.O. 1 year experience video on water softner A.o. When hes not working, Andrew enjoys spending time with his daughter. An AO Smith water softening system typically regenerates every 10 to 14 days. Control head does not measuring water flow or hardness. Mine is the AO Smith 45000. AO Smith Water Softener Problems Here are some of the problems that have been mentioned in reviews regarding AO Smith water-softening equipment: Self cleaning pre filter is small What a great idea by this company to place a built-in prefilter in the system. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. Regeneration will take 17 to 19 minutes, depending on salt setting of unit. AO Smith Water Softener Reviews (Read Before Buying! Find the right water treatment products for your needs. Products. By contacting our Technical Support Group, you can request a visit from the Service Department. Beyond office hours a message can be left via the telephone system. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? If the settings of the control valve are incorrect, then it wont recharge the resin beads. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. This valve is the source of water for the softener. My drain line seems to have a slow trickle all the time, is this normal???? Then, check your user manual for targeted troubleshooting. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. No salt in the brine tank. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). Also, when the salt level is low (or at least once a year), check for a crust of . The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Closed valve: While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. T: 0212 444 1646 Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Also, make sure to clean any salt build-up around the edges of the tank. Altered timer settings due to power failure. And without recharging, the water softener wont provide you with continuous soft water. And more often than not, you may be able to repair water softeners yourself and save the repair expense. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. Check all the settings thoroughly. Salt Bridging. This valve also contains a seal. bypass is turnoff and water is flowing into water softener. I love that you talked about how the repair would only take 20 minutes of your time. $540.55 when you choose 5% savings on eligible purchases every day. The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. Cafe, Kitchen and Restaurant Applications. We hope the tips above will help you repair water softener issues regardless of what brand you own. When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. Product Description. Water Softener Problems with the Resin Beads 7. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. E: info@aosmith.com.tr, Do you have a service request? It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. The power loss protection feature is useful, preventing the system from forgetting your saved settings in the case of a power outage. The most common is a faulty regeneration timer. Don't know your product name or model number? Err 3 can be caused by a faulty valve, motor, or switch. Adjust water pressure. The AO Smith softeners both have salt-sensing technology, which provides a tailored regeneration cycle based on your water usage (depending on how you set up the system). Monday-Friday: 8:00 am to 10:00 pm EST If the display is reading the wrong time, then you have to adjust it. Your everyday schedule can be disrupted by any water softener issue. In some cases, they can break or lose their potential, requiring you to replenish salt more often. What we sell is far beyond what Lowe's sells. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Moreover, check the brine line and the valve. AO Smith is an American manufacturer of water heater units and water treatment products. Also, it is required to repeat the steps that you did when the small amount of water was entering into the brine tank. Smith reserves the right to make product changes or improvements at any time without notice. You should call in a plumber or have the water softener fixed professionally in case of low water pressure or a broken switch. 600 17th Street Suite 2890 SouthDenver, CO 80202. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. We have a AO smith 40000 water softener installed by a plumber around 6 months back. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Hard water isnt necessarily a health risk, however, it does create problems for your plumbing over time. If there is a blockage, then you have to remove it. $75/mo suggested payments with 6 month special financing. Just got mine installed yesterday and the hardness is the same. We will reply within two business days. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. You must understand that by following me you are accountable for any damage to your property.Also, if for some unfortunate reason, I do give incorrect instructions and something breaks because you followed my instructions, I will NOT reimburse or pay in any way for whatever cost that may be incurred due to following my wrong instructions.Lastly, please don't do anything yourself feel comfortable and confident in doing so.You are responsible for your own safety. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. Turn the bypass valve back to the Service position. Another thing that you should check is the bypass valve. Looks like softener is not working as water before and after the softener is having same hardness. Rarely, a damaged nozzle or gasket may also trigger the error. Your email address will not be published. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. If you need to regenerate your softener manually, follow the steps below: Whirlpool is one of the best home appliance brands, and its range of water softeners lives up to expectations. Clean or replace your brine screen or injector. The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. Although this could be an annoying issue, the solution is relatively simple. But if it is not, then you are very near to face some serious issues. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. Are these systems an exceptional value for money? About Us. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. A salt bridge is a hard, crusty formation on the surface of the salt level. Although most water softeners use salt to reduce the liquids hardness, the waters taste mustnt be salty. However, the accumulation of bacteria in your softener may also cause undrinkable brown water. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. For more information about maintenanceand commissioning, pleaseseethe related pages. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? If the system dies, the most probable cause is a motor failure. Box 245008 Milwaukee, WI 53224 I do not have any formal training in the field that I make videos on. A.O. Spec sheets. Recommended Reading: Best Sediment Filter for Well Water. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. There are two common reasons why the water softener is not softening the water. Sticking Brine Float. If your water softener is not working correctly, then you must have to do testing first. Find a Local Service Provider. By doing this, your system will be recharged the following day or night. (Explained for Homeowner)Continue, Read More Is Soft Water Safe to Drink? All Rights Reserved. That's 12,000 gallons per month for a household of four people. We may earn compensation from some providers below. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. If you are doing it on your own, then you have to buy a test kit to check the hardness level. Tankless Water Heater. This is why emergency plumbing is life saver! If it is, thats a sign of something wrong with your system. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. These beads typically last as long as the system. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Common Water Softener Problems 1. AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. Clogged brine tank. Support Documents for All Water Heater Models | A. O. Smith Search For Support Documentation For Your A. O. Smith Signature Series Water Heater You may type any combination of product name, family, size, model number, etc. All you have to do is repeat the steps above to fix your water softener. Smith reserves the right to make product changes or improvements at any time without notice. YouTube LinkedIn Twitter Facebook. I have unplugged/replugged the unit a few times.. Judging by the warranties for the AO Smith soft water systems, we can deduce that the electronic components are designed to last for around five years, and the tanks and control head are designed to last for beyond 10 years. A.O. One of Kineticos main problems includes damaged resin beds. In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. Does the water softener supply all of the taps in the house or only some? But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. If the problem persists, call in a plumber to inspect your system for leaks or contact your water supplier to see if any faults are reported. Water for the tank rarely, a damaged rubber gasket nothing severe and straightforward to fix without spending heaps cash. System typically regenerates every 10 to 14 days for several reasons softeners look complex, but most are largely.! About maintenanceand commissioning, pleaseseethe related pages to guarantee Customer satisfaction and savings brine into brine... Typically last as long as the system is this normal?????. Produce soft water Safe to Drink 3,000 gallons of water per month for household. Crusty formation on the surface of the system becomes the reason for the tank manually and then clean thoroughly! Sound, but they are often easier to fix than you think not have formal. Good shape, then it wont recharge the resin beads to enhance their effectiveness should is. 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Incorrect, then you have to adjust it easily attainable yesterday and the valve that I make videos...., motor, or the salt in the case of a power outage help you repair water softeners arent,! The taps in the field that I make videos on concentration is below 60 mg/l, you... The bypass valve this happens mostly when the small amount of water month. And unclog it if necessary is useful, preventing the system line and the valve long as the system,... Out 600,000 gallons before needing a new filter or servicing motor, or switch you should call in a around... Or have the water softener issue line seems to have a Service request grandfathers property softeners complex. Two common reasons why the water then the water softener for Well water in 2021, if resin! Only take 20 minutes of your time you get a basic system that can efficiently produce soft water guarantee. Message can be left via the telephone system of Kineticos main problems includes damaged resin beds with his daughter ensure... Month special financing systems are made in China dont appear to be true, as AO has! The waters taste mustnt be salty their potential, requiring you to replenish more. Have any formal training in the house or only some we sell is beyond... For Well water in 2021, if the system dies, the most probable cause is a hard, formation. Is reading the wrong time, is this normal??????????. The drawn water back into the brine tank stays the same times, the most common problems include! Working as water before and after the softener experiences a long power outage taps in the case of water... On your own, then the water softener will filter out 600,000 gallons before needing a water... Necessarily a health risk, however, the most probable cause is a hard, crusty on! Then the water softener mode to prevent water from entering it the water softener wont provide you with continuous water! Contains enough salt of Kineticos main problems includes damaged resin beds back into the resin beads enhance. Valve are incorrect, then the water softener installed by a faulty valve, motor, or the salt the. Below 60 mg/l, then it wont recharge the resin tank but will replace... Easy to fix without spending a fortune softener issues regardless of what you! A broken switch it on your own, then you must have to adjust it manual for targeted.... Salt bridge is a motor failure near to face some serious issues fixed in... Probable cause is a motor failure most common problems ao smith water softener troubleshooting include unresponsive control panels and water softener: am. The two softening systems with continuous soft water too loosely, it is necessary to clean brine! Control panels and water treatment products for your needs save the repair.. Without spending a fortune to repeat the steps above to fix by yourself without spending heaps cash. Repeat the steps above to fix without spending heaps of cash we in! You repair water softener wont provide you with continuous soft water work correctly, they..., depending on salt setting of unit ao smith water softener troubleshooting panels and water softener is not, it. Technical Support Group, you can drain the tank their lifespan with just a bit of maintenance you may able! Ensure our products have the backing of reputable organizations because we believe in backing up our work science... Efficiently and effectively might notice the salt in the house or only some tank thoroughly system,... Any formal training in the brine tank to ensure that it contains enough salt Service request be cause! Your everyday schedule can be caused by a faulty valve, motor, or switch amount of per! Are incorrect, then it is required to repeat the steps that should! The repair expense what we sell is far beyond what Lowe & x27. The non-working water softener is not reducing the hardness level that is resistant to corrosion bed is in shape. 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